Privacy Policy
This Privacy Policy explains how Aquavistas ("we", "us", or "our") collects, uses, and protects personal information submitted through our performer availability and show booking platform. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Aquavistas operates a web-based platform that allows performers and event organisers to manage show bookings and availability requests. If you have any questions about this policy or how we handle your data, please contact us at: privacy@aquavistas.co.uk
2. Information We Collect
We may collect the following types of personal information:
- Contact details – name, email address, and phone number provided when submitting a booking request or registering as a performer.
- Availability and scheduling data – dates, times, and event details you enter into the platform.
- Usage data – information about how you interact with our website, including browser type, IP address, and pages visited (collected automatically via cookies or analytics tools).
3. How We Use Your Information
We use your personal information to:
- Process and manage show booking and availability requests;
- Communicate with you regarding your enquiries or bookings;
- Allow performers to view and respond to availability requests;
- Improve and maintain the functionality of the platform;
- Comply with legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Contract performance – where processing is necessary to manage a booking or service request;
- Legitimate interests – to operate and improve our platform;
- Legal obligation – where we are required to comply with applicable law.
5. Data Sharing
We do not sell your personal data. We may share it only in the following limited circumstances:
- With performers or event organisers as necessary to fulfil a booking request;
- With trusted third-party service providers who assist us in operating the platform (e.g. hosting providers), under appropriate data processing agreements;
- Where required by law or regulatory authority.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking and availability records are typically retained for up to 2 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your data (where applicable);
- Object to or restrict certain processing;
- Withdraw consent at any time (where processing is based on consent);
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at privacy@aquavistas.co.uk.
8. Cookies
Our website may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. By continuing to use the site, you consent to the use of essential cookies required for its operation.
9. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the "last updated" date revised accordingly.